FAQs
FAQs
1. Where do I get the mortgage application forms?
Answer: You can get download the forms from our website or collect them from the nearest NBS branch.
2. Who qualifies to apply for NBS mortgage loans?
Answer: Civil servants, private sector employees, informal sector and employees of State Owned Enterprises.
3. Do you have age limit for one to access a mortgage?
Answer: Maximum mortgage tenor is the difference between current age (years) and retirement age 60-65 years
4. How long does it take to get a mortgage loan?
Answer: The mortgage process to approval and offer letter stage takes 14 working days
5. Does the Society finance payment of legal fees for customers?
Answer: The borrower has an obligation to pay their own legal fees
6. Where are NBS branches located?
Answer: 58 Samora Machel Avenue Harare
7. How can I become an NBS employee?
Answer: As career opportunities become available, we will ensure that all potential candidates get a fair chance; through advertising internally to give existing employees a chance to grow and subsequently advertise externally to allow new members to join our team.
8. What do I do when my NBS card is lost or stolen?
Answer: To report a lost or stolen Card, please contact NBS immediately on +263 700032, You can also use our contact form